Blog & Podcast
The tools we build shape how we live, connect, and see the world. But behind every product is a person who believed it should exist — and a reason why.
Most AI tools are trained to give you something. An answer, a rewrite, a suggestion. But what if that helpfulness is quietly pushing everyone toward the same voice, the same style, the same median?
Most tools today are designed to remove friction. AI writes the essay, surfaces the answer, smooths the path. But what if that’s precisely the problem?
Most of us carry a specific kind of guilt.
"Wish I Thought of That" with Hiba Ganta
How AI, logistics, and thoughtful design are reshaping the humanity of care
How trust, empathy and lived experience shape better digital tools
How emotional intelligence in design might help rebuild human connection
How AI-first browsers are reshaping information literacy, trust, and product design
How children’s toys are teaching us better product design
When a UX experiment became the world’s default way to talk to AI
A conversation about leading with care in competitive spaces, building AI hackathons that mix speed with friction, and how communicators can balance hype, trust, and authenticity in the age of AI.
A conversation about simulated worlds, agents that find clever exploits, and building call-centre AI that’s faster, kinder, and still human-centred.
A conversation about AI tools, cultural shifts, and why products still need a human touch to feel alive.
How a jazz drummer turned SaaS founder leads with trust, creativity—and a healthy dose of humility.
🎙️ Episode Overview
Britain’s new Digital Markets, Competition and Consumers Act (DMCC) might seem, at first glance, like another bit of regulatory fine print.
🎙️ Episode Overview
AI, Culture & The Future of Human Insight
I love diners.
How Energy Companies Can Further Empower Customers
